FAQs

Question:

How can I become a patient at the Fredericksburg Community Health Center?

Answer:

Call our office and let the front office staff know you would like to become our patient.  Depending on your insurance they will let you know if we are able to accomodate you at this time.

We will consider you our patient after you have had a face to face appointment with a provider, therefore establishing a Provider-Patient relationship.

Question:

Can I be seen at both locations?

Answer:

Our patient's are given a location to be seen for their care by their initial request and should contact that office regarding appointments, lab testing, and other information.  Our Fredericksburg office is open in the evenings and Saturdays for actue appointments and during those hours all patients would need to use the Fredericksburg office.

Question:

When I am in the waiting room sometimes other patients are called by the nurse before me even though I had been waiting before them. Why does this happen?

Answer:

There are different reasons why this may happen.  Patients are all waiting for different services.  Usually there is more than one provider working and their patients may be called before you.  There are also patients that may come to only see the nurse for bloodwork, shots, or diabetic coaching.  If you feel you have been waiting too long and may have been missed somehow please let the front office know so they can check the schedule and keep you updated if the provider is behind schedule.  We understand your time is valuable and try to stay on schedule.  Please remember that sometimes we take on emergencies such as lacerations or chest pain which were not expected.  We appreciate your patience during those times while we take care of someone's loved one.